Hello
Alcus Jones is a healthcare billing specialist with a background in engineering. Leveraging his analytical skills, Alcus transitioned from engineering to excel in mental health billing, specifically for Illinois Medicaid. His focus is on maximizing reimbursements and ensuring financial stability for mental health providers.
My Story
As a Chicago native, my career path took an unexpected turn when I transitioned from engineering to supporting my wife's thriving practice, Ashe Counseling & Coaching LLC. There, I discovered a talent for mental health billing, and surprisingly, my engineering background proved advantageous. The analytical skills and meticulous attention to detail I honed as an engineer readily translated to the world of accurate coding and claim submissions.
My dedication at Ashe Counseling resulted in exceeding $5 million in collected revenue. Witnessing the impact of proper billing firsthand, I became passionate about empowering other practices. I bring a unique perspective, leveraging my engineering background to bridge the gap between quality care and financial stability for mental health providers in Illinois. My in-depth knowledge of Illinois Medicaid billing ensures accurate claims and minimizes lost revenue, allowing providers to focus on what matters most – their patients.
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What services do you offer for mental health billing?We provide comprehensive billing services, including claims submission, payment posting, patient invoicing, insurance verification, prior authorizations, denial management, and regular financial reporting. Our goal is to streamline your billing process so you can focus on patient care.
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How do you handle insurance claims and what is your process for follow-up on unpaid claims?We use a systematic approach for handling insurance claims. Claims are submitted electronically for faster processing, and we conduct regular follow-ups on unpaid claims. If a claim is denied, we immediately investigate the reason, correct any issues, and resubmit the claim. Persistent follow-up continues until the claim is resolved.
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What is your experience with mental health billing specifically?Our team is well-versed in the specific codes, regulations, and challenges associated with mental health services. We understand the nuances of different mental health treatments and can ensure accurate and timely billing.
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What are your fees and pricing structure?Our pricing is competitive and transparent. We offer a percentage-based fee model, typically ranging from 5-8% of collected revenue, depending on the volume and complexity of services. There are no hidden fees, and we provide a detailed breakdown of our charge
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How do you ensure compliance with HIPAA and other relevant regulations?Compliance is a top priority. All our staff undergo regular training on HIPAA and other relevant regulations. We use secure, encrypted systems to handle patient information and follow strict protocols to ensure confidentiality and compliance with all legal standards.
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What software or technology do you use for billing and claims management?We utilize industry-leading software, such as Simple Practice and Availity which are specifically designed for mental health practices. These platforms integrate seamlessly with most EHR systems, ensuring efficient and accurate claims processing.
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What kind of reports and analytics do you provide to practices?We provide comprehensive reports and analytics, including monthly financial summaries, accounts receivable aging reports, claim denial rates, and detailed transaction reports. These insights help you make informed decisions and monitor the financial health of your practice.
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What is your turnaround time for submitting claims and processing payments?Our turnaround time for submitting claims is typically within 24-48 hours of receiving the necessary documentation. Payments are usually posted within 24 hours of receipt. We strive to ensure a quick and efficient billing process to maintain a steady cash flow for your practice.